In a predictable move, not often Apple (rather Steve Jobs) is embarrassed, Eddy Cue assumed the head of MobileMe. This was added to his responsibilities for iTunes and App Store, putting most of the internet services under one lead. Now how to get a listening bug on a fly on the wall of the first meeting of the new head and the MobileMe department? This semi-public apology added to public admittance of a mistake, is all good
That was probably the most important step, internally as well as externally – to say that’We screwed up, said Mike McGuire, a Gartner analyst.
ComputerWorld, via Macworld